Last updated: 18 September 2026
This Privacy Policy explains how JOSOI, an international B2B export business operated from China, handles personal information through josoiplants.com. JOSOI is responsible for deciding why and how personal information submitted through this website is used. Privacy questions and rights requests can be sent to liz335848064.998@gmail.com.
Information We Collect
When you submit a quotation or product inquiry, we may collect your name, company, business email, telephone or WhatsApp number, country or market, buyer type, product interest, estimated quantity and the information included in your message. Our hosting and security systems may also process limited technical information such as IP address, browser type, request time and security logs.
How and Why We Use Information
We use inquiry information to answer questions, prepare quotations, discuss products, packaging and delivery, take steps requested before entering a business contract, maintain business records, protect the website from misuse and comply with applicable legal obligations. Depending on the situation, the legal basis may be steps taken at your request before a contract, performance of a contract, legitimate interests in operating and securing our B2B business, consent where specifically requested, or compliance with law.
Sharing and Service Providers
We do not sell personal information. Information may be processed by service providers that support website hosting, security, business email and communications. If you choose to contact us through WhatsApp, WhatsApp processes information under its own terms and privacy policy. We may disclose information when required by law or when reasonably necessary to protect legal rights.
International Processing
JOSOI operates from China and serves international buyers. Your information may therefore be processed outside your country. Where applicable, we and our service providers use contractual, technical or organisational safeguards appropriate to the transfer and the services involved.
Retention
General inquiries are normally kept for up to 24 months after the last meaningful contact, unless a longer period is needed for an ongoing commercial relationship, accounting, dispute handling or another legal requirement. Routine security logs are retained only for the period reasonably needed for security and troubleshooting. We review stored information and remove it when it is no longer required.
Your Choices and Rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, portability or objection, and to withdraw consent where processing relies on consent. To make a request, email us using the address above. We may need to verify your identity before completing a request. You may also complain to the data protection authority in your country or region.
Cookies
The public website is designed to operate without advertising or behavioural-tracking cookies. WordPress may use essential cookies for administrators and security functions. Details are provided in our Cookie Policy. If analytics or advertising tools are added later, this policy and the consent controls will be updated before those tools are enabled where consent is required.
Security and Children
We use reasonable administrative and technical measures to protect information, but no internet transmission or storage system is completely secure. This B2B website is not directed to children, and we do not knowingly collect information from children.
Changes to This Policy
We may update this policy when our services, suppliers or legal obligations change. The date above shows the latest revision.
Contact: JOSOI · liz335848064.998@gmail.com · +86 139 1290 3783